Privacy Policy

slotri ("we", "us", "our") is an international online gaming and sports betting platform serving Members primarily in Indonesia. We understand the importance of protecting your personal data and are committed to handling all information with the highest standards of security and confidentiality.

This Privacy Policy applies to all personal data collected through the slotri platform, including our website (slotri.cam), mobile-optimized interfaces, and any associated services. It describes:

• What personal information we collect from you;
• How we use that information;
• Who we share it with and under what circumstances;
• How we protect your data;
• Your rights regarding your personal information;
• How to contact us with privacy-related questions or requests.

By creating an account on slotri or using our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

slotri acts as the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your personal data. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently in accordance with applicable data protection regulations.

If you have any questions about how your data is processed or wish to exercise your privacy rights, please contact us using the details provided in Section 14 of this policy.

slotri collects several categories of personal information necessary to provide our Services, ensure platform security, comply with legal obligations, and improve user experience. The types of information we collect include:

3.1 Account Registration Information

• Identity Data: Full legal name, date of birth, gender, and nationality as provided during account creation.
• Contact Data: Email address, phone number (mobile), and residential address.
• Authentication Data: Username, password (stored in encrypted form), and security questions (if applicable).

3.2 Know Your Customer (KYC) Verification Data

• Identification Documents: Government-issued photo ID (such as Kartu Tanda Penduduk — KTP, passport, or driver's license), including document number, issue date, and expiration date.
• Proof of Address: Recent utility bills, bank statements, or government correspondence confirming your residential address.
• Proof of Payment Method: Bank account statements or screenshots showing account holder name and account number for verification of deposit and withdrawal methods.
• Biometric Data: In some cases, we may request a selfie photograph or video for identity verification purposes ("liveness check").

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment methods used (BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja).
• Bank account numbers, e-wallet account identifiers, and other payment instrument details necessary to process transactions.
• Transaction history, including all bets placed, winnings, bonuses claimed, and account balance movements.

3.4 Behavioral & Usage Data

• Gameplay data, including games played, betting patterns, session duration, win/loss ratios, and frequency of play.
• Device information: IP address, browser type and version, operating system, device model, screen resolution, and unique device identifiers.
• Log data: timestamps of logins, page views, clickstream data, referral URLs, and navigation paths through the platform.
• Geolocation data derived from your IP address to confirm your jurisdiction and comply with regional gaming regulations.

3.5 Communications Data

• Records of your interactions with our customer support team, including live chat transcripts, email correspondence, and support ticket histories.
• Survey responses, feedback forms, and promotional preference settings.
• Marketing consent status and communication preferences (email, SMS, push notifications).

slotri processes your personal data for the following purposes, all of which are necessary for the operation of our platform and the provision of our Services:

• Account Management: To create and maintain your Member account, authenticate your identity, and provide access to slotri's Services.
• Transaction Processing: To process deposits, withdrawals, and in-platform transactions in Indonesian Rupiah (IDR) via your chosen payment methods.
• KYC & AML Compliance: To verify your identity, confirm your age (21+ requirement), prevent fraud, and comply with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
• Service Delivery: To provide access to sports betting markets, live casino games, slot games, and other gaming products; to settle bets and credit winnings; and to administer bonuses and promotions.
• Customer Support: To respond to your inquiries, resolve technical issues, handle complaints, and provide assistance via live chat, email, and other support channels.
• Security & Fraud Prevention: To monitor for suspicious activity, detect and prevent fraud, collusion, bonus abuse, and other violations of our Terms & Conditions.
• Platform Improvement: To analyze usage patterns, identify technical issues, optimize performance, and develop new features based on Member feedback and behavioral data.
• Marketing & Communications: With your consent, to send promotional offers, bonus announcements, newsletters, and updates about slotri's Services. You may opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and lawful requests from government authorities.
• Responsible Gaming: To implement deposit limits, loss limits, session time reminders, self-exclusion requests, and other responsible gaming tools; and to identify Members who may be at risk of problem gambling.

slotri does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with carefully selected third parties under the following circumstances:

5.1 Service Providers & Processors

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: To facilitate deposits and withdrawals via BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja, and other payment methods.
• Game Providers: Suppliers of live casino games (Evolution Gaming, Ezugi, Pragmatic Play Live), slot games (Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, Habanero), and sports betting data feeds.
• KYC & Identity Verification Services: Specialized providers that verify identity documents, perform AML screening, and conduct fraud risk assessments.
• Cloud Infrastructure Providers: Hosting services, content delivery networks (CDNs), and data storage providers that ensure platform availability and performance.
• Customer Support Tools: Live chat platforms, ticketing systems, and email service providers that enable our support team to assist you.
• Analytics & Marketing Services: Platforms that help us understand user behavior, optimize our website, and deliver targeted marketing (subject to your consent).

All service providers are contractually bound to process your data only for the purposes we specify and in accordance with strict data protection standards. They are prohibited from using your data for their own purposes.

5.2 Legal & Regulatory Authorities

We may disclose your personal information to government authorities, regulators, law enforcement agencies, or courts when:

• Required by law, regulation, or legal process (subpoena, court order, tax authority request);
• Necessary to enforce our Terms & Conditions or investigate violations thereof;
• Necessary to protect the rights, property, or safety of slotri, our Members, or the public;
• Necessary to comply with AML, CTF, or other financial crime prevention obligations.

5.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or part of slotri's assets, your personal data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

5.4 Affiliates & Business Partners

We may share aggregated, anonymized data (which does not identify you personally) with business partners for market research, trend analysis, and industry reporting purposes. Individual-level personal data is never shared in this context.

slotri employs industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology, ensuring that sensitive information such as passwords and payment details cannot be intercepted by unauthorized parties.
• Data Encryption at Rest: Personal data stored in our databases is encrypted using AES-256 encryption standards.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a need-to-know basis. All employees and contractors with access to Member data are bound by confidentiality obligations.
• Regular Security Audits: We conduct regular penetration testing, vulnerability assessments, and security audits to identify and remediate potential weaknesses in our infrastructure.
• Intrusion Detection & Prevention: Real-time monitoring systems detect and respond to suspicious activity, unauthorized access attempts, and potential security breaches.
• Secure Data Centers: Our data is hosted in secure, ISO-certified data centers with physical security controls, redundant power supplies, and disaster recovery capabilities.
• Multi-Factor Authentication (MFA): We offer optional multi-factor authentication for Member accounts to add an additional layer of security beyond username and password.

Despite our best efforts, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If we become aware of a data breach that compromises your personal data, we will notify you in accordance with applicable data protection laws and provide information on steps you can take to protect yourself.

slotri retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The retention periods vary by data type:

• Account Data: Retained for the duration of your account's active status and for a period of up to seven (7) years after account closure, as required by financial record-keeping and tax regulations.
• Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction to comply with AML, CTF, and tax reporting obligations.
• KYC Documents: Retained for a minimum of five (5) years after account closure or the end of the business relationship, in accordance with international KYC and AML standards.
• Communications & Support Records: Retained for up to three (3) years from the date of the last communication, or longer if necessary to resolve ongoing disputes or investigations.
• Marketing Data: Retained until you withdraw your consent or request deletion, whichever occurs first.
• Log Data & Analytics: Typically retained for twelve (12) months, after which it may be aggregated and anonymized for long-term trend analysis.

After the applicable retention period expires, your personal data will be securely deleted or anonymized such that it can no longer be associated with you. You may request earlier deletion of your data by exercising your right to erasure (see Section 8), subject to legal retention obligations.

Under applicable data protection laws, you have the following rights regarding your personal information. slotri is committed to facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.
• Right to Rectification: If you believe any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update some information directly through your Account settings.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. Note that we may be required to retain certain data to comply with legal obligations.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific circumstances, such as when you contest the accuracy of the data or object to its processing.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional message.
• Right to Withdraw Consent: Where we process your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: If you believe we have not handled your personal data in accordance with applicable laws, you have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.

slotri uses cookies, web beacons, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functioning of the platform, including authentication, session management, and security features. These cookies cannot be disabled without significantly impairing the usability of slotri.
• Performance Cookies: Collect anonymized information about how you use our platform (pages visited, time spent, error messages encountered) to help us improve performance and user experience.
• Functional Cookies: Remember your preferences (language settings, currency display, preferred odds format) to provide a more personalized experience.
• Advertising & Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies may track your activity across different websites. You can opt out of these cookies through your browser settings or by adjusting your marketing preferences in your Account.

Managing Cookies:

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from using certain features of slotri. For detailed instructions on managing cookies in popular browsers, visit:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and Site Permissions

slotri integrates with third-party services to provide certain features and functionality, including payment processing, game content, and customer support tools. These third parties have their own privacy policies governing the collection, use, and disclosure of your information.

When you interact with a third-party service through slotri (for example, when you deposit funds via BCA, BRI, BNI, Bank Mandiri, OVO, DANA, or GoPay), that third party may collect information directly from you. We encourage you to review the privacy policies of any third-party services you use in connection with slotri.

slotri is not responsible for the privacy practices of third-party services. Our Privacy Policy does not cover information collected by third parties, even if accessed through links or integrations on the slotri platform.

slotri operates internationally and may transfer, store, and process your personal data in countries outside of Indonesia, including jurisdictions that may not provide the same level of data protection as your home country. When we transfer data internationally, we implement appropriate safeguards to protect your information, such as:

• Standard contractual clauses approved by international data protection authorities;
• Ensuring that third-party service providers maintain adequate data protection certifications;
• Conducting due diligence on the data protection laws and practices of destination countries.

By using slotri, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy.

slotri's Services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information and terminate the associated account.

If you are a parent or guardian and you believe your child has provided personal information to slotri, please contact us immediately at [email protected] so that we can take appropriate action.

slotri reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy;
• Notify registered Members via email or through an on-platform notification;
• Where required by law, obtain your renewed consent to the updated policy.

Your continued use of slotri following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Data Protection Team:

• Email: [email protected]
• Live Chat: Available 24/7 via the slotri platform
• Subject Line for Privacy Requests: "Privacy Rights Request" or "Data Protection Inquiry"
• Response Time: We aim to respond to all privacy-related inquiries within 30 days.

Our team is available in both English and Indonesian to assist you with any privacy or data protection questions.